Rewards
1.What is the S Rewards Program?
S Rewards is Sound Select’s loyalty programme designed to reward customers for shopping with us.
When you shop with Sound Select, you earn S Rewards points based on the amount you spend. These points accumulate in your account and can be redeemed to unlock reward vouchers for future purchases.
You earn 1 S Rewards point for every R1 spent, which means points can accumulate quickly — especially when purchasing high-performance audio equipment.
As your points grow, you unlock reward milestones that can be redeemed for discount vouchers on future orders.
2. How does the Program work?
It’s simple:
- Shop at Sound Select
- Earn 1 S Rewards point for every R1 spent on eligible purchases.
- Points accumulate automatically
- Points are added to your account as pending points after an order is placed.
- Points are approved
- Once approved by Sound Select, the points become available to redeem.
- Unlock reward milestones
- As your points accumulate, you unlock reward vouchers at specific milestones.
Rewards unlock at:
- 25,000 points
- 50,000 points
- 75,000 points
- 100,000 points
These rewards can be redeemed during checkout on qualifying orders.
To track your progress, simply log into your Sound Select account to view your points balance and reward milestones.
3. Points and Values
Current exchange rates:Each 25 Reward point(s) can be redeemed for R1.00 .
Each R10.00 spent will earn 1 Reward point(s).
Balance limitation:Reach 100 Reward point(s) to start spending them.
Each earned Reward point(s) record expires in 365 days
Please note : we reserve the right to make changes to the above rate at any time without prior notice. The rate shown here will always be current.
Last updated: Wednesday 11 July 2018
4. Redeeming Shopping Points
If you have a balance in your Shopping Points Account, you can use those points to pay for purchases made at Sound Select.
During the checkout process, on the same page that you select a payment method, there will be a box to enter the amount of points you wish to redeem. Enter the amount of points you would like to spend or tick the box to use all available points. Please note, you will still have to select another payment method if there is not enough in your Shopping Points Account to cover the cost of your purchase.
Continue the checkout procedure and at the confirmation page you'll notice that the value of the points redeemed will have been credited towards your order. Once you confirm your order, your Shopping Points account will be updated and the points used deducted from your balance.
Note that any purchase made by redeeming points will only be rewarded with additional points for the amount spent other then points.
5. Minimum Points Required
Currently, no minimum balance is required to redeem your points. Please note, you'll still have to select another payment method if there isn't enough in your Shopping Points account to cover the cost of your purchase.
We strongly advise you to check this page often as we may make changes to this policy.
Last updated: Wednesday 11 July 2018
6. Minimum Purchase Amount Required
Currently, no Minimum Purchase Amount required to redeem your points.
We strongly advise you to check this page often as we may make changes to this policy.
Last updated: Wednesday 11 July 2018
7. Maximum Points Redemptions allowed per order
There is no maximim limit
We strongly advise you to check this page often as we may make changes to this policy.
Last updated: Wednesday 11 July 2018
8. Will I earn points for shipping fees?
No.
Shipping fees are excluded when calculating S Rewards points.
Points are calculated based on the total order value excluding shipping.
9. Will I earn points for tax fees?
Yes.
S Rewards points are calculated on the order total including tax, but excluding shipping fees.
10. Will I earn points for discounted products?
Yes.
You will still earn points when purchasing discounted or sale items.
Points are calculated based on the final amount paid for the product, including tax but excluding shipping.
11. Will I earn points on purchases made using reward vouchers?
Yes.
If you use a reward voucher during checkout, you will still earn S Rewards points.
However, points will only be calculated on the final amount paid after the voucher discount has been applied, not the original product price.
12. Earning Referral Points
Currently this feature is disabled.
Last updated: Last updated: Wednesday 11 July 2018
13. Earning Points While writing a Products Review
Sharing Your Product Reviews will assist us to continually improve our offers and service to you as well as helps others to choose the right products.
We would like to thank you for helpful review that you gave us, therefore for every quality review, we will reward your Points account with R5.00 worth of points .
Your Review must meet all of the following conditions:
Your Reviews must be original.
Reviews must be focused and concise on the product under review.
Reviews should not duplicate content already published.
Be truthful and objective.
Reviews should not include posts that have spam, commercial or advertising content or links.
Reviews should not abuse, harass, or threaten another's personal safety .
Sound Select reserves the right to refuse or remove any review that does not comply with above conditions.
Sound Select staff reserves the right to correct misspelled words, grammatical errors.
Sound Select is not responsible or liable in any way for ratings and reviews posted by its customers.
Last updated: Wednesday 11 July 2018
14. Products Restrictions
Currently, no restrictions apply to what items may be purchased using your points balance.
We strongly advise you to check this page often as we may make changes to this policy.
Last updated: Wednesday 11 July 2018
15. Products on sale Restrictions
Currently, no restrictions apply to the kind of items which may be purchased using your points balance.
We strongly advise you to check this page often as we may make changes to this policy.
Last updated: Wednesday 11 July 2018
16. Conditions of Use
Shopping Points are only available to registered Sound Select member's.
Shopping Points Reward can only be collected and used with online purchases. and are only validated at Sound Select.
Points are non-refundable and can't be transferred between member's.
Shopping Points are non-transferable or exchangeable for cash under any circumstances.
Shopping Points will not be refunded for any cancelled order.
When buying with Points,you will still have to select another payment method if there is not enough in your Shopping Points Account to cover the cost of your purchase.
When calculating the amount of points earned. shipping fees and taxes are excluded(unless other.see refered FAQ for more details).
Please note, we reserve the right to make changes to this policy at any time without prior notice or liability.
17. When Problems Occur
For any queries regarding our "S Rewards" Program, please contact us . Make sure you provide as much information as possible in the e-mail.
